Front Office/Back Office Executive

Job Description

• Secure all information from customer for credit application process.
• Ensure proper delivery paper work is included with each new and pre-owned vehicle deal package.
• Monitor and update in a timely manner vehicle sale delivery board and ensure its accuracy.
• Coordinate vehicle delivery with customers.
• Assist Finance department with all aspects of vehicle sale process when needed.
• Responsible for delivery of vehicle to customer including, but not limited to, finance and registration paper work, extended warranty information, vehicle instruction manual and physical vehicle delivery.
• Must keep abreast of all product knowledge information and updates regarding vehicles and product related to vehicles including accessories and after sales items.
• Maintain a clean and safe work area.
• Attend to visitors and deal with enquiries on the phone and face to face.
• Supply information regarding the organization to the general public, clients and customers.