Senior Associate- Education Verification

Role & responsibilities

● Effectively support education verification process through ensuring timely

closures without any errors. Blended Process (verification through call and mail)

• Verify education cases PAN India.
• Contact educational institutes through calls and/or emails for verification
• Responsible to maintain the TAT.
• Timely escalate issues which need supervisors intervention

Few things to be noted-

• Alternate Saturdays will be working
• Supervisor may ask to work on the remaining Saturday or Sunday as per business requirement
• Even if candidate is working from home post training, supervisor may ask to join office in any productivity or quality related issues are observed and there is no improvement even after sharing the feedback