Java Production Support Engineer / Java Application Support - L3

Very Urgent: Java Production Support Engineer / Java Application Support Engineer (L3 Support)

Company: Aurumdata Solutions

Customer/Client: US based MNC

Location: Hyderabad

Experience: 7+years

Job Mode: Permanent

Job Type: WFO

shift: 24/7 (General / afternoon{2pm-11Pm})

Key Skills: Core Java, Ext.JS, Javascript, SQL, SLA, Spring Framework, API, ITIL, Production Support / Application Support, ITIL, Splunk, Dynatrace, Integration etc..

Job Description:

• The Java Support Engineer is responsible for providing technical support and assistance to ensure the reliable performance of Java-based applications and systems.
• Prior experience in Core Java, Javascript, SQL, PLSQL, Servlets, JSP & Spring frameworks.
• Candidate should have a wide range of experience and expertise who can take ownership working closely with the client team to move forward.
• Experience in using Microsoft Excel for data comparisons & manipulation, MS Word for documentation
• Commitment to clear and timely communication with all stakeholders - including Clients, Client Service Managers, Business Analysts, IT Operations, Dev/Engineering team
• They will diagnose and resolve issues, offer guidance to end-users, and collaborate with development teams to improve application stability and performance.

Required Skills:

• Hand on experience in Core Java JavaScript, JSON, HTML, XML, CSS, and Oracle DB.
• We are looking for an Application Support Program Analyst with 3 to 5 Years of experience in building high-performing, scalable, enterprise-grade applications.
• Knowledge of front-end web development technologies and frameworks.
• Good experience in designing and developing layered web-based applications with backend as MS-SQL Server.
• Strong experience in identifying and implementing proper software design patterns based on the solution.
• Writing well designed, testable, efficient code.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Experience in Application Management would be an added advantage.
• Knowledge on production support and production incident trouble shooting skills.
• Deployment and configuration management skill also will add advantage.
• Should be flexible to work in staged shifts.
• Good written and verbal communication skills.
• Flexibility to work in rotational night shifts and rotational weekends.

Qualification:

* 6+ years of experience in a leading application support team.* Experience on any monitoring tool like Splunk, Dynatrace etc.
* Exposure to programming (Java/Python/PHP) to debug an issue and resolve basic ones on top of production support experience
* Strong working knowledge on ITIL (Incident / Problem / Change / Availability Management) and carry knowledge of managing Cloud hosted application operations.

If you are interested, kindly share your updated profiles to Balaram@aurumdatasolutions.com

Regards,

Balaram K

Mobile: +91- 9000749410 / 9848771366

email: Balaram@aurumdatasolutions.com

Aurum Data Solutions India Pvt Ltd.,

(a subsidiary of Aurum Data Solutions Inc, USA)