Quality Sr Engineer

Job Summary:

The Quality Manager is responsible for ensuring that products and services meet consistent standards. This includes developing and implementing quality control systems, monitoring production processes, and establishing procedures to ensure that company standards and regulatory requirements are met. The Quality Manager will lead the quality team, drive continuous improvement, and ensure customer satisfaction.

Key Responsibilities:

1. Quality Control and Assurance:
   
• Develop and implement quality assurance policies and procedures.
• Monitor production processes to ensure compliance with quality standards.
• Conduct inspections and audits to maintain quality standards.
2. Team Management:
   
• Lead and mentor the quality assurance team.
• Train employees on quality assurance processes and standards.
• Conduct performance evaluations and provide feedback.
3. Process Improvement:
   
• Analyze quality data and identify trends or areas for improvement.
• Implement corrective and preventive measures for quality issues.
• Collaborate with other departments to optimize processes.
4. Regulatory Compliance:
   
• Ensure compliance with industry regulations and certifications (e.g., ISO, Six Sigma, etc.).
• Prepare for and manage external audits and inspections.
• Maintain proper documentation and records as required by regulatory authorities.
5. Customer Satisfaction:
   
• Address customer complaints related to product or service quality.
• Ensure corrective actions are implemented effectively.
• Conduct customer surveys to gather feedback on quality standards.