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Lead ServiceNow Portal Developer
Augusta Hitech Soft Solution
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
We are seeking a Junior and Senior ServiceNow Developer/Administrator. The selected applicant will have the opportunity to support critical operational/administrative services and high-priority strategic projects.
- Platform and Project Leadership Responsibilities
- Research new platform capabilities and find alignment with business needs and security/compliance requirements.
- Design end-to-end solutions encompassing positive and consistent user experience, alignment with Service Management and ServiceNow best practices, and scalability.
- Review and supply recommendations on internal security configurations, compliance, and areas of improvement.
- Participate in code reviews to improve technical practices.
- Facilitate successful completion of large technical projects, working individually and collaboratively to achieve project goals.
- Consider and apply perspectives to solution designs.
Development Responsibilities
- Translate functional requirements to technical specifications, ensuring requirements are we'll documented.
- Enhance service portal themes, UI scripts, and widgets.
- Design improvements, and new customizations, using CSS, HTML, AngularJS, and other programming languages.
- Develop and implement advanced workflows, business rules, scripts including, client scripts, service portal widgets, Flows, and other scripting solutions.
- Incorporate total quality into designs, using Automated Test Framework and other available tools to spot defects in sub-production testing, and alert on defects in production environments.
- Produce system design documentation for developed applications and updated solutions.
- Work individually and collaboratively to deliver on-time and on-target releases.
Instance Administration Responsibilities
- Provide expert troubleshooting on complex issues, serving as an escalation point to other platform administrators / analysts / developers.
- Debug, diagnose , and administer integrations with external platforms using LDAP integrations, Integration Hub, MID Server data sources, as we'll as custom REST/SOAP APIs
- Work individually and collaboratively to realize improvements in regular patching and upgrade activities.
Qualifications:
- High school diploma and 5 years of relevant experience, at least four of which we're working specifically as a ServiceNow Developer or ServiceNow Engineer.
- Current ServiceNow Certified Administrator and current ServiceNow Certified Application Developer
- Teamwork: Collaborate with the immediate team and the broader internal team at ITS. Find opportunities to make our services better by looking all the people/process/technology domains.
- Detail-oriented: Demonstrate a focus on detail and quality, proactively preventing errors. Demonstrate a focus on detail and quality, proactively preventing errors.
- Intellectual and analytical curiosity: Assess and troubleshoot configurations and designs by learning the intent of the user and how the decisions may affect them, as we'll as the system.
- Evaluate needs and priorities to influence recommendations.
- Leverage effective communication skills: proactively communicate status, risks, benefits, and alternative paths while showing knowledge of material and understanding of the problem space.
- Demonstrate ability to communicate to a variety of audiences, from customers to management.
Employment Type: Full Time, Permanent
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based on 12 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Augusta Hitech Soft Solution Benefits
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