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8 Augtech Nextwealth Jobs

Process Executive (Voice)

0-1 years

₹ 1.608 - 1.7L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Durg, Bhilai Nagar

40 vacancies

Process Executive (Voice)

Augtech Nextwealth

posted 10d ago

Job Description

Process Executive | Voice Process | Fluent in English | Bhilai Location | Fresher


About Augtech NextWealth:


Our offering is in the field of Information Technology and Information Technology Enabled Services. We are a social impact organization providing world class Data Enrichment and Customer Interaction services to our customers across AI/ ML tech, E commerce, Fin-Tech, Education, and other domains. We are a part of NextWealth Entrepreneurs,we are committed to provide opportunity to talents in Tier -2, Tier -3 ecosystem As an organization we are driven by values like Integrity, Excellence, Respect, Commitment and Social Responsibility.


Role & Responsibilities – Process Executive(Voice)


● The primary task of a Process executive is to handle calls from customers or clients and provide them with a solution to their queries.

● Responsible for proper recording & scrutiny of complaints received.

● Must discuss every matter with its team leader to get any issue sorted.

● Obtains client information by proper telephone etiquette and verifying information.

● Giving a First Time Resolution(FTR) to the customers or clients should be the whole and sole responsibility.

● Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

● Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

● He / She must show the willingness to learn new things every time and then. Qualification and


Education Qualification: Any Graduate / Post-Graduate.

Job Location: Bhilai (C. G.)


Competencies Required


● Should have good Oral and written communication.

● Good Analytical and Logical Skills.

● Should have good Computer skills, especially MS Excel.

● Should be flexible enough to adapt to any environment or changes happening in the sector.

● Should be patient enough and quite motivated towards learning new things and execute it effectively on a day to day basis.

● Should be a Team Player.

● Adhere to time-lines.


Please Note: Candidates having link from Bhilai / Durg will only be preferrerd.


Interested candidates can share their CVs on careers@augnw.com or connect us at 7880081965 / 7880006845.





Employment Type: Full Time, Permanent

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People are getting interviews at Augtech Nextwealth through

(based on 5 Augtech Nextwealth interviews)
Referral
Company Website
Walkin
20%
20%
20%
40% candidates got the interview through other sources.
Moderate Confidence
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What people at Augtech Nextwealth are saying

3.0
 Rating based on 23 Processing Executive reviews

Likes

Respect individual There is a organization, who helping the fresher to make a career in corporate world, providing soft skills training, etiquettes, along with all the traing which necessary to learn a new employee, who wanna start their career in corporate with friendly culture. Also teaches adopting quiet skills.

Dislikes

NA

Read 23 reviews

Processing Executive salary at Augtech Nextwealth

reported by 105 employees
₹1 L/yr - ₹2.5 L/yr
48% less than the average Processing Executive Salary in India
View more details

What Augtech Nextwealth employees are saying about work life

based on 85 employees
58%
90%
86%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Augtech Nextwealth Benefits

Work From Home
Soft Skill Training
Job Training
Cafeteria
Free Transport
Child care +6 more
View more benefits

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