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5 AugRay Jobs
Conversation design For an AI Chatbot
AugRay
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Design effective, innovative, and delightful conversational experiences using user centric design methodologies
- Review the current state of our chatbot copy and conversational patterns
- Collaborate with product managers, engineers, product and visual designers, and researchers to design, implement, and iterate on intents
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conver sation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps into conversation designs
- Master s Degree in Psychology/ linguistics/ journalism, human-computer interaction / human factors or equivalent
- Background in Counseling Psychology is an advantage
- A strong analytical background
- Deadline & Goal oriented
- Must be a team player
- Portfolio of work you have done (writing samples, interface content, microcopy, or even style guides)
- 0 - 2+ years of conversation design, service design, interaction design, or UX design or relevant experience
- Experience in creating workflows, storyboards, user flows, and prototypes.
- Excellent written and verbal communication skills and presentation ability is a must Not mandatory but great to have a basic understanding of training NLU/NLP models.
Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
Within city
Day Shift
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