Workplace Experience Manager (Individual contributor)- BLR

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. for our customers

A minimum of a Bachelors degree is required, along with 8-10 years of experience in managing Workplace Experience and Facility Management (FM) services within the corporate sector, ideally in organizations with an employee count of 800-1000.Candidates should be proficient in Microsoft Office tools and tech savvy. A background in hospitality, events, tech industry operations, or customer experience is preferred.Key qualifications include:

• Excellent written and verbal communication skills.

• Operational understanding of facility management services and solutions.

• Strong project management abilities to plan, execute, and monitor workplace experience initiatives, ensuring timely delivery within budget constraints.

• Skills in vendor partner management and demonstrated experience in account development.

• Proficiency in managing service providers, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).

• Experience in overseeing vendor and site compliance.

• Ability to create mechanisms and tools that promote operational excellence.

• Strong data analysis skills, with the capability to collect, analyze, and interpret data related to employee engagement, workplace utilization, and performance metrics to inform decision-making and strategy development.

• Skills in budgeting, forecasting, and financial management to effectively allocate resources for workplace experience initiatives and manage expenses.

• A solid understanding of outsourcing processes.

• Excellent people relationship management and interpersonal skills.

• Experience in employee onboarding programs is preferred.

• Strong knowledge of corporate Food & Beverage (F&B) operations.

• Familiarity with Atlassian tools is a plus.

Our perks & benefits

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