Relationship Manager - Bank/NBFC (7-8 yrs)

Affluent Relationship Manager

Role:

- Develops New and Existing High Net worth (HNI) Customer relationships for priority Business nin depth profiling of the clients to identify opportunities and match these opportunities to Products/ solutions provided by Kotak Group.

- Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness.

- Formulate and implement the sales plan to acquire new HNI clients and increase the customer base.

- Use investment expertise to conduct client Portfolio reviews and showcase Products as per client requirements.

- Ensure client Contactability at all times through regular connect with them in weekly/ monthly calls.

- Resolves client queries for the managed book within the specified TAT.

- Ensures high levels of customer service orientation and application of bank policy.

- Informs customers of new products or product enhancements to further expand the banking relationship.

- Plans and conducts special sales initiatives and events for prospective and existing clients.

- Maintains complete relationship record for assigned customer accounts.

- Endure adherence to all bank and regulatory Processes at all times.

Job Requirement:

- Aptitude to deliver high quality customer service by using organization and interpersonal skills.

- NISM/IRDA/AMFI if any can be strongly preferred.

- Fluent in communication skills, presentable and a quick grasping power.

- Decision making skills with good sense of ownership-understanding the client requirements.

- Must be having strong expertise in portfolio handling of big HNI customers and in building relationship management.

- Banking/NBFC will be preferred with good portfolio management.

- Experience: minimum 7-8 years of experience in relationship and portfolio management.

- Graduation Qualification in any stream/ MBA preferred