Global KYC - Associate Manager/Process Manager

Role & responsibilities

KYC- Associate Process Manager/Process Manager- Responsibilities

• Independently handle clients and client calls establish self as a valued partner.
• Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
• Build domain expertise and lead from the front.
• Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Preferred candidate profile

• Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
• 5 to 12 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence.
• Should be able to understand, manage and calculate risks.
• Should be good with logical and quantitative abilities.
• Ability to manage and complete specific tasks with minimal direction
• Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes
• Willingness to continuously learn, upgrade skills and stay relevant to business demands
• Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.