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11 DXC Technology Associate Manager Jobs

Associate Manager ERP Package Applications

3-7 years

Hyderabad / Secunderabad

1 vacancy

Associate Manager ERP Package Applications

DXC Technology

posted 2d ago

Job Description

Job Description:

The ServiceNow Technical Architect role is one of the core components in all our engagements.

The ideal candidate has a proven track record in architectural advisory and provides business and architecture consulting services to clients.

Responsibilities:

  • Act as trusted advisor for the customer.
  • Defines the roadmap with the project manager and the client.
  • Understands the customer business needs and the implications to a project.
  • Communicate with customer stakeholders and management to build trust.
  • Socialise with customer parties to be able to arbitrate in escalations and difficult situations.
  • Ensure overall solution consistency.
  • Give recommendations on implementation priorities.
  • Provide project plan input and align on project streams.
  • Collect out of scope requirements and help defining the future planning for those
  • Build high level designs for complex matters and align with work stream leads.
  • Create system abstractions to comprehend the bigger picture.
  • Direct and serve as a mentor to less experienced staff.
  • Provide business and technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet business requirements.
  • Effectively document and communicate business process requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows
  • Acts within technology and business groups by building and/or re-engineering technical and business processes and tools for greater efficiencies with significant impact to the business.
  • Assists in prototyping business applications to ensure accuracy in design and applicability to user requirements.
  • Provide guidance to less experienced personnel.
  • Support in presales estimations, customer demos and meetings.
  • Assists sales staff in qualifying leads and generating proposals.
  • Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sections, methodology work products and formal written deliverables covering area(s) of expertise.

Required Qualifications:

  • Bachelors degree or equivalent combination of education and experience
  • Bachelors degree in a related field preferred
  • Possesses deep technical knowledge of subject matters and/or software development.
  • 5+ of experience in enterprise grade projects or service management and environments
  • Knowledge of industry trends and technology to drive organizational change at our customers.
  • Designing user experience workflows
  • 7 or more years of experience with ServiceNow
  • Experience on ServiceNow ITOM Implementation including Discovery, Event and Service Mapping Projects.
  • Experience on ServiceNow Software Asset Management
  • Experience on ServiceNow Hardware Asset Management
  • Experience on IT Service management.
  • Experience on HRSD, SPM, CSM, FSM & GRC.
  • ServiceNow CSA certification plus at least two further ServiceNow mainline certifications (like any CIS, CAD, CMA, CTA preferred)
  • Fluent in English

Desired Qualifications:

  • 7 or more years of consulting experience with architecture, business analysis, design, and redesign
  • Experience working with techniques and approaches for software and system architecture and design, for business process design and for test planning and execution.
  • Good workflow analysis and business process integration skills.
  • Good experience in designing UI builder, create flow designers
  • Scripting experience in JavaScript, Jelly and HTML
  • Knowledge of the complete ServiceNow Platform and Workflow solution
  • Custom Integration using SOAP and REST

Soft Skills:

  • Excellent verbal, written, and interpersonal communication skills.
  • Passion for digitization
  • Result-driven and customer centric
  • Interacts with confidence and ease when interacting with multiple levels of management (client and company); uses complex strategies like indirect influence to build consensus and support.
  • Ability to multi-task and work on several accounts simultaneously
  • Capability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
  • Ability to take on a high level of responsibility, initiative, and accountability.
  • Stimulated to manage competing priorities in a complex environment.
  • Ambitious in designing creative business solutions.
  • Capability to convey a strong presence, professional image, and deal confidently with complex business problems.
  • Self-starter with the ability to assume leadership and work without direct supervision.
  • Willingness to travel

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .


Employment Type: Full Time, Permanent

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DXC Technology Interview Questions & Tips

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What Associate Manager at DXC Technology are saying

3.6
 Rating based on 98 Associate Manager reviews

Likes

Like in other companies, we can learn with our own interest, timings are flexible if you complete your work on time, team members are good.

  • Skill development - Excellent
  • +2 more
Dislikes

1. No job security, if you got low rating in appraisal, simply managers will ask to resign the Job in portal, they will not give any 2nd chance, i have faced the situation. 2. Managers behave very friendly in nature, but they always monitor to our mistakes and they will not hesitate to fire our Job. 3. very difficult to know who is o..Read More

  • Job security - Bad
Read 98 Associate Manager reviews

Associate Manager salary at DXC Technology

reported by 953 employees with 9-20 years exp.
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₹9.1 L/yr - ₹36 L/yr
44% more than the average Associate Manager Salary in India
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What DXC Technology employees are saying about work life

based on 10.1k employees
71%
79%
77%
75%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

DXC Technology Benefits

Submitted by Company
Work From Home
Soft Skill Training
International Relocation
Health Insurance
Job Training
Unlimited PTO
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Free Transport
Soft Skill Training
Gymnasium +6 more
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