AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
(2)
7 Novartis Associate Jobs in Hyderabad / Secunderabad
Associate Dir, ServiceNow Delivery
5-10 years
Hyderabad / Secunderabad
1 vacancy
Associate Dir, ServiceNow Delivery
Novartis
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Summary
Location: Hyderabad
A ServiceNow Solution Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions for organizations. Their responsibilities can be broadly categorized into different product SKU s
ServiceNow platform engineering (on premise) with ITSM Modules including Service Request, Incident, Problem, Change, Rot and Configuration Management and security / regulatory disciplines
A ServiceNow Solution Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions for organizations. Their responsibilities can be broadly categorized into different product SKU s
ServiceNow platform engineering (on premise) with ITSM Modules including Service Request, Incident, Problem, Change, Rot and Configuration Management and security / regulatory disciplines
About the Role
Major accountabilities:
- Execute technology delivery strategy for business systems, platforms, and processes for a particular Business domain / Function. Partner with senior business stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates.
- Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible function / service area. Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact.
- Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible function / service area. Establish governance structure for projects, operations, etc with right stakeholder representation. Track, report, and deliver against agreed success factors and KPIs for various stakeholders for responsible function / service area.
- Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is considered when designing & deploying new solutions and services. Ensure adherence to Security and Compliance policies and procedures. Monitor and proactively manage the ServiceNow platform to ensure high availability and optimal performance.
- Troubleshoot and resolve any platform-related issues or outages promptly. Implement best practices to prevent system downtime and performance degradation. Collaborate with the platform & security teams to ensure the ServiceNow platform adheres to security standards and policies.
- Manage security controls, such as role-based access control, data encryption, and vulnerability assessments. Prepare the platform for audits, maintaining a secure and compliant environment. Lead a team of ServiceNow L3 and L2 consultants, administrators, and support staff.
- Coordinate and oversee the deployment of ServiceNow changes, updates, and enhancements. Manage and prioritize incident resolution and problem-solving efforts. Maintain and enhance ServiceNow configurations, workflows, and integrations as needed.
- Ensure that ServiceNow remains aligned with business requirements and objectives. Maintain comprehensive documentation for ServiceNow configurations, procedures, and incident resolutions. Collaborate with ServiceNow vendors and external partners to leverage their expertise and resources.
Minimum Requirements:
- Bachelors degree in a related field (Computer Science, Information Technology, etc.) is preferred.
- 10-15 years of relevant experience in IT operations, with a minimum of 5 years of experience in ServiceNow administration.
- ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), are mandatory .
- Strong leadership and team management skills.
- In-depth knowledge of IT service management (ITSM) and ITIL processes.
- Excellent problem-solving and analytical abilities.
- Strong communication and collaboration skills.
- Proficiency in ServiceNow development, scripting, and customization. Knowledge of database management and integration technologies
?
Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https: / / www.novartis.com / about / strategy / people-and-culture
Commitment to Diversity and Inclusion:
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https: / / talentnetwork.novartis.com / network
Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here:
https: / / www.novartis.com / about / strategy / people-and-culture
Commitment to Diversity and Inclusion:
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https: / / talentnetwork.novartis.com / network
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Associate roles with real interview advice
What Associate at Novartis are saying
Rating based on 7 Associate
reviews
Anonymous · Marketing & Communication
in Hyderabad / Secunderabad
Likes
work life balance
- Salary - Excellent
+6 more
Dislikes
No dislike as such
Associate salary at Novartis
reported by
28
employees
Unlock
₹2.9
L/yr - ₹12.3
L/yr
7%
less
than the average Associate Salary in India
View more details
What Novartis employees are saying about work life
based on 1.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Novartis Benefits
View more benefits
Compare Novartis with
GlaxoSmithKline Pharmaceuticals
Compare
Sun Pharmaceutical Industries
Compare
Cipla
Compare
Dr. Reddy's
Compare
Pfizer
Compare
Biocon Limited
Compare
Aurobindo Pharma
Compare
Lupin
Compare
Zydus Lifesciences
Compare
Torrent Pharmaceuticals
Compare
Intas Pharmaceuticals
Compare
Hetero
Compare
Viatris
Compare
Abbott
Compare
Glenmark Pharmaceuticals
Compare
Alkem Laboratories
Compare
Ipca Laboratories
Compare
Mankind Pharma
Compare
MSN Laboratories
Compare
Akums Drugs & Pharmaceuticals Limited
Compare
Similar Jobs for you
Novartis Mumbai Office Location
Mumbai Office
Novartis India Ltd, Sandoz House, Shivsagar Estate, Dr Annie Besant Road, Worli
Mumbai
Maharashtra 400018
Maharashtra 400018
Assoc. Dir. DDIT IES BS/Sol Delivery - GDD,BR
10-12 Yrs
Hyderabad / Secunderabad
Assoc. Dir. DDIT IES BS/Sol Delivery - US&I
15-19 Yrs
Hyderabad / Secunderabad
Recently Viewed
JOBS
HCLTech
No Jobs
REVIEWS
Maharashtra Seamless
No Reviews
JOBS
Bajaj Finserv Health
No Jobs
SALARIES
India Ratings & Research
SALARIES
Oremus Corporate Services
JOBS
Barbrik Project Limited (PRA Group)
No Jobs
SALARIES
Transaction Solution International India
JOBS
iEnergizer
No Jobs
SALARIES
HCLTech
SALARIES
Synergy Consulting
Share an Interview
How was your last interview experience?
Feedback
