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3 Delhivery Associate Jobs

Control Tower Associate

₹ 2.5 - 3L/yr

Chandigarh

5 vacancies

Control Tower Associate

Delhivery

posted 11d ago

Job Role Insights

Flexible timing

Job Description

Role Overview:

As a Control Tower Associate, you will be responsible for monitoring, analyzing, and improving supply chain operations in real-time. You will work closely with on-ground operations teams to ensure compliance with key supply chain metrics, proactively identify disruptions, and support decision-making to enhance overall performance.


Key Responsibilities:

  • Monitor and Ensure Compliance: Track and analyze supply chain metrics, ensuring adherence to SLAs and performance benchmarks.
  • Root Cause Analysis (RCA): Investigate performance deviations and provide insights to relevant stakeholders for corrective actions.
  • Operational Coordination: Work with operations teams to track manpower, fleet availability, and other key factors influencing performance.
  • Real-time Issue Resolution: Identify and escalate network disruptions, working proactively to resolve bottlenecks.
  • Performance Optimization: Provide actionable insights to improve operational efficiency and overall compliance.
  • Stakeholder Communication: Regularly update leadership and operations teams on key performance trends and operational challenges.

Qualifications & Skills:

  • Education: Graduate degree in Business, Supply Chain, or a related field.
  • Experience: 1+ years of relevant experience in logistics, supply chain, or operations monitoring.
  • Technical Skills: Strong proficiency in Excel and MIS tools; knowledge of data analysis and reporting.
  • Industry Knowledge: Basic understanding of logistics, transportation, and business operations.
  • Soft Skills: Problem-solving mindset, attention to detail, and ability to work in a fast-paced environment.

If you're passionate about supply chain operations and thrive in a dynamic, data-driven environment, we'd love to hear from you!




Employment Type: Full Time, Permanent

Read full job description

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What Associate at Delhivery are saying

3.5
 Rating based on 124 Associate reviews

Likes

Good work life balance, Clear reporting protocol, Salaries are always paid on time,

  • Job security - Excellent
  • +2 more
Dislikes

Volatile work environment, Structural changes every few months, Relatively high turnover, Specialisation is not considered - Senior managers take charge of segments without knowing the basics of the same.

  • Salary - Poor
  • +1 more
Read 124 Associate reviews

Associate salary at Delhivery

reported by 589 employees
Lock Unlock
₹2.1 L/yr - ₹7.2 L/yr
45% less than the average Associate Salary in India
View more details

What Delhivery employees are saying about work life

based on 6.1k employees
60%
57%
43%
92%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Delhivery Benefits

Job Training
Health Insurance
Soft Skill Training
Free Transport
Work From Home
Team Outings +6 more
View more benefits

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Delhivery Mumbai Office Location

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Mumbai, Maharashtra Office
Prima Bay, B-wing, 6th floor, CTS No. 117A/1D, Gate no. 5, TC - II, Saki Vihar Road, Powai, Mumbai - 400072 Mumbai, Maharashtra
400072

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