AVP - Operations Governance - Financial Services (10-15 yrs)
TalentAhead India
posted 1d ago
Flexible timing
Key skills for the job
Roles & Responsibilities
- Plan & conduct process confirmations for Operations function, identify & highlight gaps in process, present findings to leads, suggest process changes and track it to logical closure
- Identify areas of process automation, reduction in manual efforts & work with the functional leads to ensure these areas are evaluated and taken up with appropriate teams
- Identify current state processes and hand-offs, and understand the target state scope, objective and business outcomes
- Conduct reviews with Leads to identify controls in processes for which there are currently no mitigating controls in place
- Perform data analysis to identify patterns / trends and create operational controls
- Qualitative contribution to refine existing processes to improve efficiency and effectiveness
- Work with leads to implement process changes and improvements
- Track Board meetings, actionable with Leads & ensure timely response to concerned team
- Track Board Decks are preparation, follow-up with leads, ensure timely review and submission to concerned team
- Track Risk & Compliance submissions for Operations
Collaboration
- Drive collaboration across teams and departments.
- Working with senior stakeholders to develop continuous improvement roadmap
- Address issues upfront, define alternative solutions, resolve conflict and create lasting, productive partnerships.
Communication
- Manages day-to-day user interactions, builds credibility, establish rapport and sets and manages user expectations.
Functional Areas: Banking/Insurance
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