Sr. Service Engineer / Asst. Manager - Service & installation start up

Role & responsibilities :

Carry out the installations, commissioning and attending the service calls and technical support. Should have knowledge about Electrical & Pneumatic drawings & specifications, VFD Programming, Sensors, Card system replacement, Instrumentation selections, Estimation, Application development, FAT, Installation & commissioning, Preparation of Internal test Reports, Circuit diagrams & drawings & commissioning reports, remote support to the machines.

• Coordinate installations with Head office and field maintenance, support,
• Preparing service & AMC quotations with appropriate terms & conditions & submit it to customers. Marketing of AMC for the machine and achieving the targets.
• Responsible for collection of service payments from customers
• Completing the service documentation, manuals and testing activities to ensure compliance with specifications, codes, and requirements.
• Carry out, inspect installations and observe operations, follow up ensure conformance to design and equipment specifications and compliance with operational and safety standards.
• Supervise and train customers operation team members as necessary.
• Investigate and test vendors and competitors' products.
• Overseas Installation/Service support Coordination and visit if required.
• Prepare and study technical drawings, specifications of electrical systems, to ensure that installation and operations conform to standards and customer requirements.
• Investigate customer complaints, determine nature and extent of problem, and recommend remedial measures.
• Assist in developing capital new equipment and major repairs.
• Develop spare parts and service budgets, estimating costs and forecast.
• As instructed by reporting manager and management.

Preferred candidate profile :

Degree in Mechanical/Electrical/Instrumentation Engineering

Minimum 4-10 years working experience in Service and start up of capital equipment

Willingness to travel

Good English & communication skill is a must

Additional relevant language skills are of advantage

Perks and benefits :

Opportunities for overseas training

Dynamic and dedicated team with newly developed office and plant,

Future-oriented workplace with flat hierarchies and a good working atmosphere

Performance-based compensation with Gratuity, Group Insurance, Performance bonus

Continuous training support in and from Germany