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Assistant Manager - System UAT & Testing
3-9 years
₹ 6.85 - 10L/yr (AmbitionBox estimate)
Gurgaon / Gurugram
1 vacancy
Assistant Manager - System UAT & Testing
SBI Cards & Payment Services
posted 10d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
1. Understand the requirement of field sales team and assist in writing BRD for any new system development
2. Work closely with IT team and Field sales team and perform detailed UAT, providing effective feedback for bug identification and rectification
3. Conduct UAT of any new systems/platforms being implemented at SBI card for banca sales
4. Conduct UAT and sign of for launch for any new development on Origination platform
Resolution to Sales team on Sales Origination Platform
5. Provide live resolution to sales team on day to day challenges being faced on Sales Origination platform
6. Give feedback to IT team on the issue being faced by Field sales team
Process Improvement
7. Share recommendations on process improvement/enhancement with the IT team basis understanding of market best practices
Compliance adherence
8. Ensure process documentation and compliance adherence Measures of Success(Define the Outcomes expected of the role) 1. Timely execution of already identified changes to website
2. No. of errors identified post implementation
3. Voice of customer (Sales team)
4. Process Adherence as per MOU Technical Skills / Experience / Certification (If any) 1. Knowledge of Sales systems/applications
2. Knowledge of IT testing tools/techniques Competencies critical for role with High Proficiency Analytical ability
Problem solving
Customer Orientation
Stakeholder Management
Detail Orientation Key External Stakeholder(s) None Key Internal Stakeholder(s) Sales, IT and Operations Must have Qualification Graduate in any discipline Over All experience in role 6-9 years of post qualification experience Relevant Experience with respect to the role 3-5 years of experience in System Testing Maintenance Preferred Industry(If any) FSI
Employment Type: Full Time, Permanent
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What Assistant Manager at SBI Cards & Payment Services are saying
Rating based on 95 Assistant Manager
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Employee centric company in terms of festival vibe. Policies are good somewhat.
- Company culture - Good
Management and people are not supportive and a lot of political mindset people ruin the work life balance. At a times you find difficult to get peace of mind. SBI Card need to assess the top management very carefully.
- Skill development - Poor+2 more
Assistant Manager salary at SBI Cards & Payment Services
What SBI Cards & Payment Services employees are saying about work life
SBI Cards & Payment Services Benefits
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