Assistant Manager - CX ME

Assistant Manager - CX ME Job Details | Ingersoll Rand Careers Select how often (in days) to receive an alert: Assistant Manager - CX ME Chennai, TN, IN, 603 002

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title Sr. Design Engineer

Milton Roy, part of the Ingersoll Rand Group, manufactures controlled-volume metering pumps and equipment that deliver unsurpassed reliability and accuracy in critical chemical dosing applications

Responsibilities Book orders for customers without Istore Provide P&A within 4 hours Warranty issues Management (CAPA and Tavant) Non-Warranty issues Management Check backlog on a daily basis to

Check credit hold (Majority of Customers in MEA are on low credit level, so orders are often on C/H)

Check reservation/order fulfilment

Analise orders lines and, Based on ship method/consolidation chosen by Customer requirements are

Split Orders lines

Change CRD Based on Ship Method (that can occur across different orders Note that this is a very long process-as data needs to be extracted from Qlik to ensure order lines are correctly modified before pick hold released)

Manually remove Pick Hold bit by bit to ensure correct R12/

Check orders packed, engage with GXO to obtain documentation

Request Shipping Instructions for orders packed, ensuring customer FF collects within 10 working days from release

Provide weekly Report on MEA Orders with invoicing forecast

Experience required 12-15 years

What we Offer

We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the companys success.

Yearly performance-based bonus, rewarding your hard work and dedication.

Maternity/Paternity Leaves

Employee Health covered under Medical, Group Term Life & Accident Insurance

Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco

Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.