Manager/Asst. Manager- Credit Policy (Post Acquisition)

Role & responsibilities

Key highlights of the role are listed below (purely indicative and not limiting):

This position would include the mentioned set of responsibilities but not limited to:

1. To manage risk effectively through continuous monitory of Credit Cards Customers of BOBCARD and Partnerships

2. To frame the Post Acquisition Credit Card policies, Processes and Workflow

3. MIS and Analysis for portfolio monitoring and regular reviews

4. Close interaction with the Fraud Risk Management team and transactional Monitoring team and introduce policy interventions wherever necessary to control delinquencies

5. Work along with Product, Collections, Marketing, IT and Operations team to ensure product development and roll out objectives are met

6. Coordination with relevant internal & external stakeholders and ensure alignment of objectives

7. Evaluate the partnerships proposals tabled by Business team jointly along with the pre-acquisition Risk policy team

8. Monitor portfolio performance through a structured early warning mechanism

9. Ensure system changes keep pace with product development and ensure adequate controls

10. Assist on deploying Fintech partnerships, conduct UAT activities on system changes/integration

11. Facilitate regular asset quality reviews with provision of analytics insights to identify risks/ opportunities and recommend relevant actions

12. Ensure credit policies and program risk acceptance criteria are reviewed regularly, with timely updates for proactive adaptation to changes in legal /regulatory requirements, business strategies, market environment or portfolio performance

13. Drive portfolio management initiatives through the credit cycle management framework by working in partnership with product team, credit systems team, credit operations team and collection team etc.

14. Escalate on timely basis significant risk issues to business management for taking appropriate remedial actions

15. Ensure timely completion of RCSAs including appropriate action plans to address identified control gaps

16. Ensure issues/action plans arising from Risk, Control Self-Assessments, risk events, KRIs, regulatory inspections or other risk issues are properly followed up.

Applicants should possess the following attributes:

• Experience in Post-Acquisition Risk Policy (preferably for Credit Cards Product)
• Strong hold in MS Excel and PowerPoint presentations
• Basic knowledge of SQL/Python or other related language will be an added advantage
• Experience in credit analysis, risk assessment, and understanding of Delinquency management .
• Understanding of Cards Management Systems, Credit Card Life Cycle
• Ability to understand the complex issues and come up with mitigants/solutions
• Ability to think strategically
• Understanding of process, functions and regulations in lending business
• Excellent interpersonal, communications and presentation skills with ability to work cross-functionally, across different business areas and hierarchy, and to synthesize detailed information.