Sales Support, AM/Manager

Position Overview:

The Sales Support Specialist will play a crucial role in supporting the sales team by driving business development efforts, managing client relationships, and ensuring a seamless experience for our lender clients. This individual will be expected to engage with potential clients, manage lead generation, and assist in presenting Granite s services to lenders, with a special emphasis on construction loans and third-party services.

Key Responsibilities:

• Sales Support: Act as an extension of the sales team by supporting business development activities in both pre-close and post-close phases. Assist in the creation and execution of sales strategies to promote Granite s services to lenders and related stakeholders.
• Lead Generation Relationship Building: Proactively generate leads and build relationships with lenders, including national top 150 clients. Engage with decision-makers to introduce Granite s construction risk management services, including feasibility studies, construction project reviews, and third-party services.
• Sales Pipeline Management: Maintain an organized sales pipeline, schedule client meetings, and coordinate follow-up actions to ensure sales targets are met. Develop sales roadmaps and target client lists in collaboration with the sales team.
• Client Engagement: Serve as a primary point of contact for potential clients, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction.
• Collaboration Coordination: Partner with internal teams to coordinate client acquisition strategies, ensuring alignment across sales, marketing, and operational functions.
• Reporting Analysis: Track and report on sales activities, including lead generation, client engagement, and pipeline status. Provide regular updates to senior management.
• Additional Duties: Perform other duties as assigned by the sales team or management to help achieve team goals and further the business s growth.