Telecalling Role

Responsibilities :

- Answering phone calls and explaining the company's products and services. Contacting both existing and potential customers using scripts.

- Collecting customer information and other pertinent data.

- Asking customers questions to understand their specifications.

- Resolving issues and queries related to the products and services.

- Recording all sales calls and deals.

- Processing product orders professionally.

- Regularly updating the customer database.

- Suggesting solutions based on customer needs and requirements.

Requirements :

- Qualification : High school diploma or equivalent.

- Experience as a Tele caller, Telemarketer, or in a similar sales role.

- Professional certification in sales and marketing is a plus.

- Excellent interpersonal skills.

- Outstanding oral and written communication skills.

- Strong organizational skills.

- Ability to work both independently and as part of a team.

- Ability to manage multiple tasks.

- Excellent problem-solving skills. Keen attention to detail.

- Hardworking and diligent.

- Good time management skills.

- Strong decision-making abilities.

- Ability to handle stress and pressure.