Customer Success Manager

• Directly engaging with potential and existing B2Bclients to sell IT infrastructure products or services (e.g., servers, storage,networking solutions).
• Managing relationships with key B2B customers,understanding their IT needs, and ensuring customer satisfaction.
• Identifying and converting new businessopportunities in the IT infrastructure space.
• Advising clients on the best IT infrastructuresolutions tailored to their requirements.

Responsibilities:

• Conducting market research to identify potential customers in the B2B segment.
• Preparing and delivering presentations on IT infrastructure solutions to potential clients.
• Generating leads through networking, cold calling, and field visits.
• Staying updated on IT infrastructure products, trends, and industry developments.
• Collaborating with technical teams to understand product details.