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153 Arthan Jobs
Director of Operations
Arthan
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Leadership : Lead and manage overall data operations, implementing policies that enhance efficiency and scalability across teams
- Process Optimisation: Continuously streamline operational processes to eliminate bottlenecks, ensuring seamless work delivery to workers and timely, high-quality data to clients
- Strategy: Leverage insights from within organization and the broader data ecosystem to develop a robust operating model. Conceptualise and execute a worker acquisition & mobilisation strategy
- Mentorship : Inspire, lead and mentor a diverse team and help drive their growth journey supported by OKRs and KPIs
- Collaboration : Collaborate with technology, design, and impact teams to improve the platform and meet organisational needs o wnership . Serve as the final point of accountability on all things operations.
- Reporting : Regularly update leadership on the health of the workforce, project timelines, and budget metrics, identifying areas for improvement
- Proven experience in leading large-scale operations
- Expertise in designing and optimizing scalable and lean operational processes and a knack for problem-solving
- Strong people management skills with the ability to lead diverse, cross-functional teams
- Comfort and experience with technology, with a focus on using tech-driven solutions to scale operations
- Strong communication skills (both oral and written) for stakeholder management and team collaboration
- A deep commitment to core values of dignity, empathy, and rigour
- Previous experience working in the gig economy or with social enterprises
- Knowledge of OKR-based performance tracking
- Experience in mentoring teams to drive collaboration and productivity
- Lived or professional experience in communities serves
- Knowledge and experience in AI and data labelling operations
Or refer someone
- Line
- X (Formerly Twitter)
Employment Type: Full Time, Permanent
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