Field Support engineer Hardware

Atteding calls in field support hardware replacement of Dell Product Laptop and Desktop Key Responsibilities:

Field Support: Attend and respond to field support calls promptly to resolve hardware issues.
Hardware Replacement: Perform hardware replacements for Dell laptops and desktops efficiently and accurately.
Troubleshooting: Provide technical assistance and troubleshooting support to diagnose and fix hardware problems.
Customer Interaction: Communicate effectively with customers to understand their issues and provide timely solutions.