IT Support Executive

Providing technical support to end-users. Troubleshooting and resolving hardware and software issues. Installing and configuring software applications and hardware devices. Creating and maintaining documentation related to technical support procedures. Coordinating with other IT staff to resolve more complex technical issues. Ensuring that IT equipment and systems are maintained and updated. Managing user accounts and access permissions. Maintaining an inventory of IT assets. Knowledge of operating systems, software applications, and hardware devices. Familiarity with IT security and compliance standards. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Customer service skills.