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Technical Customer Support
Arham Web Works
posted 24d ago
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Flexible timing
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Job Description
We seek a highly motivated and target-driven Chat Executive to join our dynamic team at Arham Web Works.
As a Chat Representative, you will engage with clients through chat, Mail or Zoom Meetings.
Number of positions: 1
Office time: 9 am to 6 pm
Working days: Monday to Friday
Candidates must be from Gujarat.
Office time: 9 am to 6 pm
Working days: Monday to Friday
Candidates must be from Gujarat.
Responsibilities
- Engage with clients through chat to initiate collection efforts and provide assistance through projects.
- Provide support and assistance to clients in resolving their queries or concerns via chat.
- Work as per the tasks and role assigned; has to understand business exigency and support business by working for extended hours.
- Your day-to-day tasks will include addressing client s inquiries, resolving issues, and providing guidance and assistance throughout the client s journey.
- Training will be provided by the company.
Qualification and Minimal Requirements
- Previous experience as a chat agent or in client service roles is preferred.
- Strong written communication and negotiation skills, with the ability to effectively engage with clients and build rapport through chat.
- Ability to handle sensitive and challenging client interactions with professionalism and patience via chat.
- Education: High school diploma or equivalent education or ITI, BCA, BSC.
Employment Type: Full Time, Permanent
Read full job description What people at Arham Web Works are saying
What Arham Web Works employees are saying about work life
based on 18 employees
Flexible timing
Monday to Friday
No travel
Arham Web Works Benefits
Submitted by Company
Team Outings Job Training Work From Home Soft Skill Training Flexible Timing
Submitted by Employees
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Arham Web Works Surat Office Location
Surat Office
Headquarter
502, Shivalik Avenue, Near Reliance Mall, Udhana Darwaja
Surat
395009
395009
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