Principal Consultant - Oracle Cloud Financials - Managed Services

• Maintain regular communication with mid to large size clients to understand their needs, concerns, and feedback. Respond promptly to client inquiries and resolve issues in a timely manner.
• Using in-depth knowledge of the Oracle Financials Applications, as well as industry best practice expertise, consults with clients to provide cost effective solutions to client business scenarios.
• Works collaboratively with project team and client employees to develop, test, and implement Oracle Clouds solutions.
• Refine customer requirements in detail, document and present to the client for approval.
• Identifies and applies creative and innovative approaches to resolving product implementation and integration obstacles and problems.
• Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary.
• Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions.
• Work with Oracle to resolve service requests.
• Lead and direct the following phases of system life cycle:
  • Gather business requirements through business process workshops.
  • Analysis, design, configure and development solutions for Oracle Financial applications.
  • Conference Room Pilots (CRP) and User Acceptance Testing
  • Go-Live preparation and cut-over support.
  • Post-production support.
• Manage and oversee client accounts, including contract renewals, upselling, and cross-selling products or services.
• Develop account plans to maximize value for both the client and Argano.
• Focuses on maintenance, reconfiguration, new functionality or modules.
• Ensure high levels of client satisfaction by delivering exceptional client service and addressing any client issues or complaints.
• Collaborate with clients to understand their business goals and objectives. Provide strategic insights and recommendations to help clients achieve their goals through the companys products or services.
• Work closely with internal sales, marketing, Project managers, etc. to align client needs with Argano s offerings.
• Prepare and present regular reports to management and clients, outlining key performance metrics and the status of client accounts.

• Bachelors degree in a relevant field such as Business Administration, Marketing, Economics, Finance, Engineering, etc.) expected.
• MBA or relevant masters degree, advanced degree expected.

• 5 - 10 years of Client Services experience or in related field.
• Minimum 10 years of experience as Oracle Functional consultant with 3+ years of experience in implementing or supporting Oracle Cloud projects and upgrades.

Experience with one or more of the following modules:

• General Ledger
• Account Receivables
• Account Payables
• Fixed Assets
• Accounting Hub
• Advance Collections and Credits
• Cash Management
• Expenses

• CPA certification or an equivalent is a plus.
• Strong consulting experience and business analytical skills to gather and document business requirements, leading fit-gap analysis, business process designs, managing conference room pilots (CRPs), perform functional configuration, and manage testing of procurement ERP solutions.
• Proven experience with guiding clients through business process improvements
• Wide range of accounting experiences such as Chart of accounts redesign, proven financial reporting experience and MultiOrg / Mutli Currency experience.
• Ability to lead a team, work independently and manage multiple task assignments.
• Prior experience leading or managing projects.
• Excellent interpersonal, organizational, presentation, and communication skills
• High commitment to exceed performance expectations.
• Ability to write functional specification based on user requirements.
• Senior enough to be able to independently handle client expectations.
• Professional approach when dealing with internal and external customers.
• Ability to maintain a positive attitude under stressful circumstances.
• Proficient with MS Office applications (Word, Excel, PowerPoint)
• Willingness to travel as needed.
• Experience Leading and managing mid-size client projects independently.
• Experience providing complex solutions to clients.
• Extensive expertise in multiple technical domains and IT knowledge.
• Proven track record of successful project management and client satisfaction.

• Client Relationship Management: Ability to manage senior-level client relationships with a focus on high-value and strategic clients.
• Strategic Leadership: Providing visionary leadership in the development and execution of client strategies, often with a significant impact on the clients business.
• Business Development: Identifying and cultivating new business opportunities, including large-scale projects.
• Innovation: Ability to demonstrate innovation and creative problem-solving in client solutions.
• Advanced Data Analytics and Modeling: Capacity of creating complex data models and simulations to support strategic decision-making.
• Client Retention: Able to maintain long-term client relationships, fostering client loyalty, and ensuring client satisfaction.
• Presentations: Proficiency in delivering high-impact presentations to executives and influencing their decision-making.
• Team Collaboration: The capacity to work well within a team and contribute to collaborative efforts.
• Adaptability: Being open to learning, adapting to changing circumstances, and acquiring new skills.