Area Collection Manager (CG - Raipur) & (MP - Indore)

Job Location: Raipur (Chhatisgarh) & Indore (Madhya Pradesh)

Role: Area Collection Manager

Scope of Area to Handle - States of Chhatisgarh and Madhya Pradesh

Role & responsibilities

• Handling Collection portfolio & Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans, Three Wheeler Loans and Personal Loan)
• Handling team of callers & Field Executives, ceasing & agency co-ordination
• Managing Quality & TAT.
• Should be good in data analysis, report making.
• Planning and executing collection on a monthly basis to achieve collection efficiency
• To monitor team performance periodically.
• To Guide and lead the team towards achieving monthly targets.
• Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases & analyzing the problem.
• Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units.
• Maintaining Reports & Database.

Preferred candidate profile

1. Good Team handling skills - Field & Callers

2. Has experience in handling hard buckets / NPA Cases