Application Engineer

Application Engineer/Field Application Engineer

• Work Experience: 2-4 years
• Education: Bachelor's degree in Electronics/Electrical Engineering or equivalent
• Department: Application Engineering

Role:

As a Field Application Engineer, your role is to ensure that everyone sells and uses our products correctly. You will provide technical support in pre- and post-sales activities. Both your sales colleagues and customers will rely on you to find the best possible solutions. In addition to your core responsibilities, you will offer various types of technical support, work with demo kits for trade shows, attend customer meetings, and collaborate with product management colleagues. This makes you the technical center of the sales team.

Working Location: Advantech Industrial Computing India Pvt. Ltd.,
NIBM, Pune. (As of now, the location is NIBM but will be relocated nearby IT industry)

Duties and Responsibilities:

• Work with customers and partners to identify effective solutions for sales opportunities via phone, email, and on-site visits.
• Be a product and technology expert for Industrial Automation & Industrial IoT products.
• Collaborate with Sales, Product Management, Technical Support, and partners to advance the sales process and resolve customer issues.
• Develop and present technical content and training to end customers, partners, and internal teams.
• Travel 30% of the time across India as required.
• Gather customer requirements and collaborate with engineering and ecosystem partners on applications development.

Requirements:

• Bachelors degree or above in Electronics/Electrical Engineering or equivalent field.
• Basic knowledge of PLC, SCADA, and HMI programming.
• Experience in industrial automation with Controllers, Networking, Remote I/O, SCADA, and HMI.
• Experience with protocols such as TCP/IP, Modbus RTU/TCP, IEC-60870-5, DNP3, MQTT, etc.
• Basic knowledge in Embedded C, Linux, etc., will be an added advantage.
• Basic knowledge of Ethernet & Fiber Optic Networks, Ring Topology.
• Beneficial to have experience with Wi-Fi and Cellular systems.
• Basic knowledge of Routing, VPN, and security protocols.
• Experience with Cloud & IIoT-based products.
• Knowledge of OEE, EMS, MES, etc., will be an added advantage.
• Basic troubleshooting knowledge of computers and peripherals.
• Excellent communication, teamwork, and presentation skills.
• Fluent in English.
• Good email writing and reading skills.
• Solutions-oriented approach to customer applications.
• Provide internal training, demos, and support.
• Actively participate in new projects and solutions with your own ideas.
• Able to adapt to changing workloads with an emphasis on prioritizing.
• Ability to work as a team.