Apple - Site Reliability Engineer - Docker/Kubernetes (4-6 yrs)

Summary :

Do you love working on highly scalable and secure distributed applications? Do you want your technical abilities to be challenged every day and for your work to make a difference in the lives of millions of people? If so, Apple is looking for dedicated hands-on SRE Engineer who are not afraid to share knowledge, think creatively, and question assumptions. Imagine what you could do here! At Apple, we believe new insights have a way of becoming excellent products, services, and customer experiences very quickly.

Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple dont just create products they create the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join us to do the best work of your life with a welcoming, diverse, and hard-working group of engineers. Bring passion and dedication to the job, and theres no telling what you could accomplish!

Job Description :

You demonstrate passion for achieving the highest level of uptime, emphasizing scalability and high-performance. You have the zeal to enhance our systems observability ensuring that we have the necessary insights and tools to monitor, troubleshoot, and optimize our applications and infrastructure. Expertise in debugging and root causing issues with an instinct to automate repetitive tasks.

Enhance System Observability :

- You will be implementing and maintaining robust observability solutions which provides real-time insights into the performance and health of our systems to proactively identify and address potential issues before they impact the users.

Troubleshooting and Root Cause Analysis :

- Utilize your expertise to investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence

Automation :

- Leverage your coding skills to create tools and automating runbooks to improve efficiency.

Documentation :

- Documenting and managing Runbooks and best practices to ensure knowledge sharing and team efficiency.

Communication :

- Strong interpersonal skills and ability to work effectively across multiple business and technical teams

Minimum Qualifications :

- At least 4 years of prior demonstrated experience in Site Reliability Engineering, or an Infrastructure-focused role.

- Proficient in at-least one programming or scripting languages like Java, Python, Golang, Perl, Ruby, , etc., for developing tools in Observability, ETL, etc.

- First hand experience in debugging, performance tuning and root cause analysis of Applications.

- Support of internet-facing production services and distributed systems via deployments, on Call and Incident Management.

- Proficiency in implementing and coordinating telemetry using monitoring and observability tools like Splunk, Grafana, and Prometheus, or similar.

- Experience in solving and resolving issues in Kubernetes from both an operating system and application perspective.

- Strong understanding of database principles and working knowledge in distributed storage

and infrastructural solutions such as Oracle, Cassandra, SOLR, and Kafka

- Good command on Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.,) and troubleshooting skills in large scale environments

- Deep understanding of basic security concepts and protocols - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, PKI, X509 certificates and PGP.

- Excellent knowledge of ITIL terminology for incident and problem management

- Bachelor of Science in Computer Science or other related discipline.

Preferred Qualifications :

- Building and operating container orchestrating systems like Kubernetes or EKS.

- Experience with container management and micro-services architectures such as Docker in cloud and on-premises infrastructure.

- Hands-on experience in Java programming.

- Good experience in performance tuning databases.

- Understanding of Git, CI/CD, Release Engineering and DevOps.

- Strong Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus.

- Familiarity with Modern web services architectures, cloud platforms such as AWS, GCP, Azure and distributed storage systems (ScaleIO, Amazon S3).

- Understanding of security standards, policies, and cryptography.

- Track record of excellent interpersonal, analytical, and communication skills.