Apex IT - Oracle Engagement Cloud/Oracle Sales Cloud Consultant - CRM (4-8 yrs)

About Apex IT :

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance and traditional benefits.

Job Title : Oracle Engagement Cloud / OEC Consultant

Job Category : Consulting

Reports to : Lead

Work Location/Travel : Bangalore/Remote

Job Summary : Apex IT India is seeking an Oracle Engagement cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications.

Duties/Responsibilities :

- Designing the application using Redwood and modifying the Redwood pages.

- Implement Oracle Engagement Cloud per the design provided by the Team Leader.

- Own development responsibility from definition through delivery.

- Exhibit strong design and development skills.

- Adapt to creating business process models based on client requirements.

- Orientation to contribute both as a mentor and an individual contributor.

- Strong troubleshooting and groovy coding skills.

Competency (Knowledge, Skills, and Abilities) :

- 4+ years of experience implementing 'Oracle Engagement Cloud' / 'Oracle Sales Cloud' CRM systems.

- Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder.

- Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import.

- Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript.

- Certification in Oracle Redwood Development is a great plus.

- Experience with any other Oracle cloud like CPQ, or OIC is an added advantage.

- Strong programming skills and the ability to review complex code bases others write.

- Excellent problem-solving skills.

- Ability to research, follow up, and resolve complex problems.

- Ability to understand, analyze, and solve explicit and implicit requirements.

Position Type and expected work hours : Full-time/Permanent and 40 hours per week.

Required Education and Experience : Any Graduate with a minimum of 4+ years of relevant experience in Oracle CX (mandatory)

Other Duties :

This job description is not designed to cover or contain a comprehensive listing of required activities, duties, or responsibilities.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.