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Banking Consultant, Sunshine VIC
ANZ Banking Group
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As a Banking Consultant, you will have the opportunity to:
Provide our customers with a seamless branch experience by meeting each customer s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
Actively participate in and support bank programs and initiatives,
Take responsibility to know your customer from a risk perspective, and
Ensure compliance with ANZ and branch policies and procedures.
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
Actively participate in and support bank programs and initiatives,
Take responsibility to know your customer from a risk perspective, and
Ensure compliance with ANZ and branch policies and procedures.
What will you bring
To grow and be successful in this role, you will ideally bring the following:
Exceptional customer focus - retail experience is an advantage,
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
Ability to multi-task and highly adaptable to change and ambiguity,
Willingness to work in a collaborative team environment,
Sound understanding of compliance, and
Excellent communication and interpersonal skills.
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
Ability to multi-task and highly adaptable to change and ambiguity,
Willingness to work in a collaborative team environment,
Sound understanding of compliance, and
Excellent communication and interpersonal skills.
You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.
Employment Type: Full Time, Permanent
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People are getting interviews at ANZ Banking Group through
People are getting interviews through
(based on 63 ANZ Banking Group interviews)
Job Portal
Referral
Walkin
Campus Placement
Company Website
Recruitment Consultant
25%
21%
19%
17%
5%
5%
8% candidates got the interview through other sources.
High
Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at ANZ Banking Group are saying
Rating based on 1 Banking Consultant
review
Anonymous · Retail Banking
in Brimbank, Sunshine
Likes
The people, management , growth and work life balance
Dislikes
No dislikes. It's a awesome place to work.
Read 1 reviewWhat ANZ Banking Group employees are saying about work life
based on 981 employees
Flexible timing
Monday to Friday
No travel
Day Shift
ANZ Banking Group Benefits
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