HR Business Partner - BPO/ITeS (8-13 yrs)

General responsibilities: recruiting, onboarding, employee relations, training, employment, benefits and leave of absence coaching, performance management, policy implementation and employment law compliance.

This position reports to the Human Resources Director

Essential Duties and Responsibilities:

- The primary role of the Human Resources Business Partner is to serve as the liaison or personal face of HR for employees.

- Responds to all performance management needs.

- Responsible for coaching managers regarding performance management, recruiting, leadership developments of absence, policy questions and separations

- Responsible for all recruiting efforts and works closely with each department managers and administrative staff;

- Creates all employment offers or agreements .

- Travel to other office locations based on need and on mutually decided schedule to provide associate relations support, separation assistance, HR training and general representation of HR.

- Maintains a strong understanding of HR and industry knowledge.

- Provides outstanding internal and external customer service in alignment with company and departmental mission and vision.

- Organize and participate in employee engagement events and activities.