Devise novel network connectivity solutions to enable remote management and monitoring of wireless backhaul network equipment embedded in large scale networks within the constraints of customers network security policies
Develop automation for test processes and success criteria for key network performance indicators and seamless integration into customers networks
Coordinate field testing, monitoring and analysis of customer network systems
Perform system administration tasks such as network/system troubleshooting, remote restart and bring-up of wireless backhaul equipment, and execution of various scripts
Develop and document troubleshooting procedures, and train lower-level NOC team members in the execution of new procedures, including scenarios that involve network equipment from other vendors / 3rd parties
Work with the NOC management team on the customer’s side to improve operational efficiency as the NOC scales operations to monitor increasing numbers of wireless backhaul networks worldwide
Support multiple technical teams in 24x7 operational environments with high uptime requirements
What you should have:
Bachelor’s degree in Computer engineering or a related field with 10+ years of relevant work experience
Experience providing remote support using virtual network monitoring tools including Zabbix, Splunk and Grafana
Experience with Linux command line interface, shell scripts, Python scripts, crontab, and network configuration
Fluency in networking fundamentals and communication protocols including TCP/IP, STP, NAT, VPN, and SNMP
Familiarity with cloud environment (GCP / AWS) with working knowledge of hybrid deployments
Strong communication and problem solving skills with the ability to navigate ambiguity in a dynamic work environment
It’d be great if you also had these:
Master’s degree in Computer engineering or a related field
Cisco/Juniper networking certifications or equivalent certifications
Experience with SQL based data management systems or equivalent
Experience with Grafana or similar visualization tools to build performance dashboards
Familiarity with gRPC/gNMI based network management interfaces
Fluency using Google Drive, Google Docs, Google Sheets, and Google Slides