ANALYST, PROCURE To PAY

• Creation, Modification and closure of Purchase Requisitions and Purchase Orders in SAP MM /SAP Ariba.
• Work at allocation and management of the incoming requests through the internal tools ServiceNow, mailbox, IP2P and other sources.
• Monitor Team Inboxes for requests & respond to customer and supplier inquiries about order status, changes, or invoice updates etc.
• Ownership with timely follow up and support for request throughout the process.
• Respond to customer and internal stakeholder inquiries about requests status, changes, or PR/POs.
• Identify automation/ improvement opportunities and work at innovating the process.
• Work with internal stakeholders to reduce the Turn Around Time of the of the overall cycle time of a procurement request.
• Ensure that all the tasks/activities are completed as per the TAT so that all the SLAs for your cluster/region are met.
• Ensure all the SOPs are updated with change management and are signed off on quarterly basis.

• Bachelors Degree in any discipline.
• 2 - 4 years of work experience in Procure to Pay operations.
• Exposure to SAP ECC, SAP Ariba and India GST structure would be ideal.
• Proficient in Excel and Power Point
• Good communication and stakeholder management skills
• Team player with a can do attitude.
• Customer Focus and adaptability to change.

Minimum Qualifications... Option 1: Bachelors degree in customer service, project management, business, finance, technology, or related area.
Option 2: 1 years experience in customer service, project management, business, finance, technology or related area.
Option 3: Associates degree in customer service, project management, business, finance, technology, or related area and 1 years experience in customer service, project management, business, finance, technology, or related area.