IT Analyst

We are looking for an Information Technology Analyst with strong technical background, passion for continuous improvement, and excellent communication and interpersonal skills to join our Engineering Operations team. This position is focused on all aspects of end-point security and will need a deep understanding including, but not limited to, MDM/Intune, ENTRA AD, Windows Operating Systems, DLP, CASB, Defender and other leading Microsoft and security tools.

Responsibilities

End-Point Governance

• Work closely with Cyber Security team and ensure successful completion of all projects and deliverables.
• Provide expertise in troubleshooting various security tools.
• Lead successful testing, pilot and production deployment of security tools working closely with different departments.
• Proactively ensure security tooling coverage across all applicable endpoints as agreed up on metrics.
• Serve as a PoC for end-point security related issues, audits, and compliance requirements.

Organizational

• Work cross functionally among other departments to ensure solutions are adequately supporting the company s growth and business needs.
• Assist crisis management efforts during planned and unplanned outages.
• Manage the daily workload and assignments to align with priorities.
• Assist and in some cases lead the implementation of improvements including standardization, automation, and optimization of services to reduce costs and improve delivery speeds.
• Help maintain technology standards, templates, and technical documentation as necessary.

Qualifications

• Bachelor s degree or higher in relevant field.
• Minimum of 2 + years of IT experience with exposure to direct IT operations.
• Technical working knowledge of Microsoft Desktop, Active Directory, ENTRA AD, MDM/Intune, MFA/DUO, Scripting tools such as PowerShell/Python.
• Strong understanding and working experience knowledge of security tools like Digital Guardian (DLP), NetScope (CASB), MS-Defender (AV), Vulnerability/patch deployment.
• Proven track record of resolving various issues on End points especially security tools, is a must.
• Knowledge of CIS-Level1/Level2 a huge plus.
• Working knowledge of Microsoft Licensing.
• Current professional certification on AWS/Azure, Microsoft technologies such as MCSA, MCSE or security technologies a huge plus.