Key Account Manager - IT (4-8 yrs)

Job Description :

We are seeking a Key Accounts Manager for Corporate Sales who plays a crucial role in driving revenue growth, maintaining strong client relationships, and ensuring customer satisfaction within key accounts. Their responsibilities require a blend of strategic thinking, interpersonal skills, and a deep understanding of both the client's business and their own company's offerings.

Key Account Manager Responsibilities :

1. Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services

2. Developing and executing strategic account plans to drive growth and maximize revenue from key accounts

3. Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for up-selling and cross-selling

4. Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships

5. Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients

6. Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market

7. Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage

8. Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement

9. Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations

10. Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Key Requirements :

1. You have a degree in Sales, Marketing, Business Administration, or a related field

2. Good knowledge about IT hardware sales/Data Center/IT Technology Sales

3. You have a strong track record of success in key account management

4. You have experience in delivering client-focused solutions

5. You can analyze and draw inferences from data

6. You possess excellent communication & interpersonal skills

7. You demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization