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33 Amh Services Jobs
Team Leader - Talent Acquisition
8-10 years
Gurgaon / Gurugram
1 vacancy
Team Leader - Talent Acquisition
Amh Services
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Set and manage recruitment team performance while ensuring smooth delivery of day-to-day operations (5 to 10 members team)
- Leading a team of recruiters to ensure that overall delivery of services is within agreed KPIs and SLAs. Ensure high quality service.
- Strong people mgmt. to manage and hold team together working in night shifts and track productivity if they work remote/home
- Continuously strive to build a culture of high-performance.
- Facilitate effective teamwork and builds collaborative relationships internally and externally Service Excellence
- Ensure that overall delivery of recruitment services to AMH Group Operating companies (Unifi) meets or exceeds agreed KPIs and SLAs defined and is within a strong internal control framework.
- Partner with the onshore business team to: 2 o Forecast and plan for the hiring in advance.
- Develop and track Service Level Agreements (SLA) to ensure service delivery excellence.
- Drive process ownership in line with agreed target operating model.
- Good reporting and ability to read data and give insights.
- Analyze issues that are highlighted by the OpCo managers and resolve them in a timely manner.
- Ensure that all engagements with the customer are aligned, understood and that Customer needs are documented and prioritized for action.
- Act as a point of escalation for critical/complex service issues.
- Create a mindset of innovation aimed at constantly challenging the norm to drive business value.
- Responsible for ensuring a disciplined approach to operational excellence/performance management is in place and evolves over time.
Open for Rotational Shift EST or PST.
Employment Type: Full Time, Permanent
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What Amh Services employees are saying about work life
based on 45 employees
Strict timing
Monday to Friday
No travel
Night Shift
Amh Services Benefits
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