Site Reliability Engineer

In this vital Site Reliability Engineer is responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications.

This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

• Design and implement systems and processes to improve the reliability, scalability, and performance of applications
• Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error
• Develop and maintain monitoring tools and dashboards to track system health, performance, and availability
• Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures
• Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable
• Work on integrating various software applications and platforms to ensure seamless operation across the organization
• Implement and maintain security measures to protect systems from unauthorized access and other threats

Basic Qualifications:

Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR

Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR

Diploma and 7 to 9 years of Computer Science, IT or related field experience

Preferred Qualifications:

• Working experience with various cloud services on AWS (Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Strong programing skills in languages such as Python. Working experience of infrastructure as code (IaC) tools (Terraform, CloudFormation).
• Working experience with monitoring and alerting tools (Prometheus, Grafana, etc.).
• Working experience with DevOps/MLOps practice and CI/CD pipelines
• Proficiency in automated testing tools and frameworks (e.g., Selenium, JUnit, pytest), Incident Management, Production Issue Root Cause Analysis and improve System Quality.

• Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk)
• Experience with data processing tools like Hadoop, Spark, or similar
• Experience with SAP integration technologies

• AWS Developer certification (preferred)

• Excellent analytical and solving skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.