Data Steward - Master Data Management

• Responsible for data stewardship and operations that enables data accuracy across master data domains i.e. customer, Payer, product, affiliations, etc.
• Reconcile potential matches, manage data change requests and maintain master reference data at the US or region/country/affiliate level
• Mediate resolution of data/system related issues and communicate to relevant collaborators
• Responsible for system integration and user acceptance testing of related system and integration implementations
• Implement master data governance process ensuring consistency to US or region/country/affiliate level policies, standards, and principles as necessary
• multi-functional collaboration, with collaborators from Commercial, Medical, IS, Privacy, Compliance, and Legal
• Collaborate with cross-functional teams to understand data requirements and design solutions that meet business needs
• Implement data security and privacy measures to protect sensitive data
• Develop, Document and maintain SOPs (Standard Operating procedures), Playbooks, and SLAs
• Collaborate and communicate effectively with data owners, resolve data inconsistencies within SLA
• Implement process improvements, and efficiency opportunities to enhance stewardship capabilities, improve Data quality, SLAs, etc.,
• Design and implement data governance frameworks, policies, and procedures that ensure data quality, consistency, and security
• Enable data quality standards and perform regular audits to ensure data accuracy and integrity.

• Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR
• Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR
• Diploma and 7 to 9 years of Computer Science, IT or related field experience

Must-Have Skills:

• Direct experience in master data management, data profiling, data stewardship, data analysis and data quality processes
• Experience with pharma master data and transactional information (commercial, medical, clinical, etc.)
• Experience with pharma/healthcare business processes (commercial, medical, clinical, etc.)
• Experience with data mapping and reconciliation of customer demographic data across commercial, clinical, medical, compliance data sources
• Excellent problem-solving skills and the ability to work with large, complex datasets
• Strong understanding of data governance frameworks, tools, and best practices.

Preferred Qualifications:

• Knowledge of data protection regulations and compliance requirements (e.g., GDPR, CCPA)
• Experience with data analysis tools (eg. SQL) and experience with data visualization tools
• Understanding of IS data applications and operations experience
• Strong project management skills, lead and manage projects from concept to completion in a matrixed and, at times, ambiguous environment

• Excellent critical-thinking and problem-solving skills
• Strong communication and collaboration skills
• Demonstrated awareness of how to function in a team setting
• Demonstrated presentation skills

This position requires you to work a later shift and may be assigned a second shift schedule. Candidates must be willing and able to work during evening shifts, as required based on business requirements.