Site Reliability Engineer

What you will do
Lets do this. Lets change the world. In this vital role The Site Reliability Engineer is responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

Roles & Responsibilities:

Design and implement systems and processes to improve the reliability, scalability, and performance of applications

Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error

Develop and maintain monitoring tools and dashboards to track system health, performance, and availability

Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures

Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable

Work on integrating various software applications and platforms to ensure seamless operation across the organization

Implement and maintain security measures to protect systems from unauthorized access and other threats

What we expect of you
We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Doctorate degree OR

Masters degree and 4 to 6 years of Computer Science, IT or related field experience OR

Bachelors degree and 6 to 8 years of Computer Science, IT or related field experience OR

Diploma and 10 to 12 years of Computer Science, IT or related field experience

Preferred Qualifications:

Functional Skills:

Must-Have Skills (Not more than 3 to 4):

Working experience with various cloud services on AWS (Azure, GCP) and containerization technologies (Docker, Kubernetes).

Strong programing skills in languages such as Python. Working experience of infrastructure as code (IaC) tools (Terraform, CloudFormation).

Working experience with monitoring and alerting tools (Prometheus, Grafana, etc.).

Working experience with DevOps/MLOps practice and CI/CD pipelines

Proficiency in automated testing tools and frameworks (e.g., Selenium, JUnit, pytest), Incident Management, Production Issue Root Cause Analysis and Improve System Quality.

Good-to-Have Skills:

Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)

Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk)

Experience with data processing tools like Hadoop, Spark, or similar

Experience with SAP integration technologies

Professional Certifications:

AWS Developer certification (preferred)

Soft Skills:

Excellent analytical and troubleshooting skills

Strong verbal and written communication skills

Ability to work effectively with global, virtual teams

High degree of initiative and self-motivation

Ability to manage multiple priorities successfully

Team-oriented, with a focus on achieving team goals

Strong presentation and public speaking skills