Associate Director - Software Development Engineering

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Director - Software Development Engineering

What you will do

Lets do this. Lets change the world. In this vital role, you will responsible for leading and charting the course for the Research & Development (R&D) Informatics engineering team that builds and transforms technology capabilities that positively impacts business outcomes. This individual will be responsible for developing and leading a very hardworking team that is built for delivering high-end and innovative technologies.

• Maintain strategic relationships and strong communication with the leadership team about IS services and service roadmaps to ensure that all the key customers feel informed and engaged
• Lead and run large, diverse teams within a matrixed organization.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Supervise the software development lifecycle
• Develop and implement strategic plans for technology and workforce.
• Follow global standards and practices.
• Cultivate a culture of collaboration, innovation, and continuous improvement.
• Attract and recruit top talent as part of an extensive Technology organization to be hired within India.
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Responsible for handling, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization
• Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
• Contribute and define business outcomes + requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a customer concern point and facilitating communication when service commitments are not met
• Ensure communication of key performance metrics and analysis of unmet needs
• Participate in key customer and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, handling according to agreed governance
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate will have a consistent track record of leadership in technology-driven environments that collect data and facilitate R&D activities and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle, evaluation and coaching of software/data/systems engineers and engineering managers, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, develop a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

Basic Qualifications:

• Doctorate degree and 3 years of experience in Business, Engineering, IT or related field OR
• Masters degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
• Bachelors degree with 14 - 16 years of experience in Business, Engineering, IT or related field OR
• Diploma with 18 - 20 years of experience in Business, Engineering, IT or related field
• Prior hands-on experience leading full stack development using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc.)
• Demonstrated experience building strong teams with consistent practices in a matrix organization.
• In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe.
• Define success metrics for developer productivity; on a monthly/quarterly basis analyze how the product team is performing against established KPIs.

Preferred Qualifications:

• Experience in a leadership role within a pharmaceutical or technology organization
• Thorough understanding of modern application development, Gen AI application development, microservices, application integration patterns, and enterprise data frameworks for ELT pipelines
• Experience developing solutions on cloud platforms, preferably AWS such as Lambda, ECS, EKS, S3, DataBricks, Athena, Redshift and others
• Experience leading DevSecOps practices and implementing metrics for security, performance, cost, and usage
• Strong analytic/critical-thinking and decision-making abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Established business partnerships and IS governance practices involving senior business key partners
• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) (preferred)
• AWS Certified Solutions Architect (preferred)
• Certified DevOps Engineer (preferred)
• Certified Agile Leader or similar (preferred)

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to handle multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and solving skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams

Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm 10:00pm IST; Third Shift: 10:00 pm 7:00 am IST.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.