IS Organizational Effectiveness Manager– Scrum Master HR Product Teams

Role Description:

The IS Organizational Effectiveness Mgr - Scrum Master Human Resources (HR) Product Teams is a leader and coach who facilitates team events, processes, and supports teams in delivering value within the Hire to Retire capability. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organizations needs, standardizing and documenting practices

Roles & Responsibilities:

• Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
• Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.
• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.
• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
• Identify, escalate, and manage risks and dependencies across Teams to ensure that they are addressed in a timely manner
• Coordinate with Services and support to schedule resolution of issues with released products
• Foster a culture of continuous improvement within the Teams by leading retrospectives and encouraging innovation
• Monitor and report on the progress of the Team, ensuring transparency and alignment with solution objectives

Basic Qualifications and Experience:

• Masters degree with 4 - 6 years of experience in Computer Science, Business, Engineering, IT or related field OR
• Bachelors degree with 6 - 8 years of experience in Computer Science, Business, Engineering, IT or related field OR
• Diploma with 10 - 12 years of experience in Computer Science, Business, Engineering, IT or related field

Functional Skills:

Must-Have Skills:

• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
• Excellent problem-solving skills and a passion for tackling complex challenges with data
• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Good-to-Have Skills:

• Deep understanding of DevOps and Test Automation Processes in software delivery
• Workshop facilitation and training experience

• Certified SAFe Scrum Master or similar (preferred)
• Experience working within the Hire to Retire or Human Resources function

Soft Skills:

• Excellent people and project management skills
• Ability to work collaboratively with cross-functional teams
• Ability to manage multiple priorities successfully
• Team oriented with a focus on achieving team goals