Technology Operations Lead

Provide day-to-day technical leadership to operations team managing multiple critical applications hosted on Mainframe. Proactively monitor and collaborate with Operations and
cross-commit teams on daily basis in solving issues and problems to avoid business impacts.

Key Responsibilities

• Provide L2/L3 level support to multiple batch and online applications executing on the mainframe.
• Provide technical leadership to the team ensuring all critical SLAs for batch applications are being met on daily basis.
• Collaborate with BAU team to get the open production issues reported and fixed as soon as possible.
• Actively participate in design/code walkthrough and review sessions and provide necessity feedback as well.
• Partner with the cross-commit, development and business teams to ensure quality solutions are being provided for any problem brought to the team.
• Contribute and lead the team towards optimization, process improvement, documentation, knowledge sharing.

Required Qualifications

• 8-10 years of overall hands-on experience in support and development roles in IBM Mainframe.
• Strong working knowledge COBOL, JCL, DB2, IMS, VSAM, CICS, NDM/FTP
• Experience working on mainframe tools such as file manager, fault analyzer, job schedulers, CHGMAN
• Strong communication skills

Working knowledge of AWS Datalake, ETL and incident management tools such as ServiceNow, JIRA will be added advantage

Timings

or 8:15 to 4:45 PM

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

(2:00p-10:30p) AWMPO AWMP&S President's Office Technology