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1074 Amazon Jobs

Sr.Finops Analyst - AR

4-11 years

Hyderabad / Secunderabad

1 vacancy

Sr.Finops Analyst - AR

Amazon

posted 12d ago

Job Description


French speaking is MUST. GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.

Key job responsibilities
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail

A day in the life
- Prepare daily aging report
- Strategize the portfolio
- Fix the root cause and collect
- Work with internal and external stake holders for better resolution
-Provide visibility to the leadership
- Bachelors degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications

Employment Type: Full Time, Permanent

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What people at Amazon are saying

4.5
 Rating based on 21 Finops Analyst reviews

Likes

Great work culture

  • Salary - Good
  • +2 more
Dislikes

Work life balance

Read 21 Finops Analyst reviews

Finops Analyst salary at Amazon

reported by 168 employees
₹2.2 L/yr - ₹7 L/yr
At par with the average Finops Analyst Salary in India
View more details

What Amazon employees are saying about work life

based on 24.6k employees
62%
52%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

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Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
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Work From Home
Job Training
Health Insurance
Free Transport
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Soft Skill Training +6 more
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