Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
filter salaries All Filters

2464 Amazon Jobs

Support Ops Specialist, Support Operations

0-4 years

₹ 3.45 - 6.5L/yr (AmbitionBox estimate)

tooltip
This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Hyderabad / Secunderabad

1 vacancy

Support Ops Specialist, Support Operations

Amazon

posted 28d ago

Job Description

Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon s (FBA) Support Operations site in Bangalore. FBA is a growing business built around Amazon s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. As mentioned by Jeff Bezos, Founder of Amazon. com, in his annual letter to shareholders, FBA is one of the strategic long term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion dollar logistics infrastructure to generate increasing free cash flow and triple digit return on invested capital. Our long term vision is that customers can order and receive a sellers product the same day anywhere in the world.

Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy. We believe consistency is the foundation to the world class service we provide our Sellers and Support Operations is at the center of ensuring consistent and fair evaluation of Seller inquiries. .

Key job responsibilities
Responsibilities include:
Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).
Achieving weekly productivity and quality targets.

A day in the life
Consistently improving Seller experience

About the team
Mission - To mitigate business risk while driving an excellent customer experience Bachelor s Degree
Experience with Microsoft Office, including Outlook, Word, and Excel
Exceptional analytical, logical and data gathering skills
Excellent communication and comprehension skills
Excellent problem solving skills


Employment Type: Full Time, Permanent

Read full job description

Amazon Interview Questions & Tips

Prepare for Amazon Operations Specialist roles with real interview advice

Top Amazon Operations Specialist Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Every time I enter a temple my money gets doubled and while leaving u have to donate 100 like this I go to 4 temple and when I leave the 4th ... read more
Q3. Minimum Number of Platforms Needed Problem Statement You are given the arrival and departure times of N trains at a railway station for a p ... read more
View all 2.2k questions

What people at Amazon are saying

3.5
 Rating based on 15 Operations Specialist reviews

Likes

Casual environment. Amazing leadership.

  • Salary - Good
  • +3 more
Dislikes

Permanent work from office. 5 days a week

Read 15 Operations Specialist reviews

Operations Specialist salary at Amazon

reported by 197 employees
Lock Unlock
₹3 L/yr - ₹6.5 L/yr
28% less than the average Operations Specialist Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

eBay

3.8
Compare

Wipro

3.7
Compare

Microsoft Corporation

4.0
Compare

Meesho

3.7
Compare

Myntra

4.0
Compare

Snapdeal

3.8
Compare

Uber

4.2
Compare

Accenture

3.8
Compare

Etsy

4.2
Compare

Tesla

4.2
Compare

Deloitte

3.8
Compare

Infosys

3.6
Compare

Cognizant

3.7
Compare

Apple

4.3
Compare

IBM

4.0
Compare

Facebook

4.3
Compare

Similar Jobs for you

Operations Specialist at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

0-4 Yrs

₹ 2-6 LPA

Port Operations Manager at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

2-6 Yrs

₹ 2-6 LPA

Operations Specialist at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

0-6 Yrs

₹ 4-5 LPA

Operations Specialist at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

0-6 Yrs

₹ 4-5 LPA

Operations Specialist at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

0-6 Yrs

₹ 4-5 LPA

Operations Specialist at Amazon India Software Dev Centre Pvt Ltd

Bangalore / Bengaluru

0-6 Yrs

₹ 4-5 LPA

Specialist at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

0-4 Yrs

₹ 2-6 LPA

Data Associate at Amazon India Software Dev Centre Pvt Ltd

Kolkata, Mumbai + 5

0-5 Yrs

₹ 2-7 LPA

Data Associate at Amazon India Software Dev Centre Pvt Ltd

Kolkata, Mumbai + 5

0-5 Yrs

₹ 2-7 LPA

Associate at Amazon India Software Dev Centre Pvt Ltd

Hyderabad / Secunderabad

0-3 Yrs

₹ 2-5 LPA

Amazon Hyderabad / Secunderabad Office Locations

View all
Hyderabad Office
Amazon Development Center India Pvt. Ltd., 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Hyderabad Hyderabad
Hyderabad Office
Amazon, Divyashree Trinity Building, Plot No.6, Hi-Tech City Layout, Madhapur Village Serilingampally Mandal Hyderabad
Telangana 500081

Support Ops Specialist, Support Operations

0-4 Yrs

Hyderabad / Secunderabad

28d ago·via naukri.com

Amazon - Category Manager - Pets Segment (3-7 yrs)

3-7 Yrs

12hr ago·via iimjobs.com

Catalog Assistant

1-2 Yrs

Hyderabad / Secunderabad

16hr ago·via naukri.com

Sr.FinOps Analyst- AR

1-5 Yrs

₹ 4.25 - 7L/yr

Pune

17hr ago·via naukri.com

Business Analyst, Optima Operations

3-7 Yrs

Chennai

18hr ago·via naukri.com

Business Analyst, Catalog Support and Operations

2-6 Yrs

Bangalore / Bengaluru

18hr ago·via naukri.com

Program Manager, NAGP Catalog, GCOI

1-4 Yrs

Hyderabad / Secunderabad

18hr ago·via naukri.com

Business Analyst, GCOI

2-6 Yrs

Hyderabad / Secunderabad

18hr ago·via naukri.com

Risk Manager (2LoD, Outsourcing / Third Party Risk Management), Risk

4-9 Yrs

Bangalore / Bengaluru

18hr ago·via naukri.com

Prudential Risk Manager ( Payments), Risk and Compliance Solutions

5-10 Yrs

Bangalore / Bengaluru

18hr ago·via naukri.com

Recently Viewed

SALARIES

Amazon

JOBS

Amazon

No Jobs

SALARIES

Amazon

JOBS

Startek

No Jobs

JOBS

Amazon

No Jobs

JOBS

Amazon

No Jobs

DESIGNATION

SALARIES

Startek

JOBS

Amazon

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent