Software Development Manager, Device Cloud Services

The Device Management Services (DMS) organization in India is specialized in building foundational solutions that cater to a number of critical customer experiences in the areas of a) device-registration, b) device-authentication, c) device-onboarding, d) device-identity, and e) account-linking solutions. These solutions cater to all Amazon first-party devices and other third-party devices, including smart-home devices that connect to the Amazon cloud on behalf of customer scenarios that originate through these devices.

The organization is looking for an experienced and talented Software Development Manager, for its device onboarding and device identity space.

As a software development leader in this space, you will build and lead a diverse team of engineers to solve complex technical problems that will enable our device management platform become world-class and continue to enable launch newer devices faster, cheaper and better. You will be working with an assorted set of stakeholders, You will influence the roadmap and technology decisions that will drive the adoption of our products across the Devices business. You will have a strong focus on keeping the operational excellence bar high while managing these platform products through defining key business metrics. You will also have an established background in developing distributed systems that have scaled to cater millions of transactions per second with close to 99. 999% of availability and highly performant.
You will be expected to have a strong technical ability, excellent project management skills, great communication skills, and a motivation to achieve results in a fast-paced environment. You will be a motivator and an experienced leader who can hire high-caliber engineers, with the ability to influence both the chain of leadership and the team.


Key job responsibilities
Work successfully with customers, leaders, and other engineering teams. You foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
Provide hands-on technical leadership to the team, design reviews, and prioritization.
Manage team priorities, headcount projections, recruiting, and continuous performance evaluations.
Hire and retain the right mix of engineers to accomplish team goals.
You can assess performance and have experience managing both high and low performers. You take effective action addressing employee concerns. You successfully hire, develop, and promote.

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems