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2377 Amazon Jobs

Support Engineer III, Alexa Daily Essentials

1-8 years

₹ 17 - 16.31L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Chennai

1 vacancy

Support Engineer III, Alexa Daily Essentials

Amazon

posted 23hr ago

Job Description

The Alexa Daily Essentials org makes everyday life smoother and more organized for millions of customers. We strive to make Alexa your trusted daily companion, helping you stay on top of your day with smart reminders, timely alarms, and personalized news that matters to you. From making your kitchen time more enjoyable and efficient by revolutionizing the way families plan meals, shop for ingredients, and prepare food to ensuring you never miss important appointments, were there for lifes daily moments. Join our innovative team as we continue transforming routine tasks into seamless, delightful experiences that help customers make the most of every day.

Key job responsibilities
As a Support Engineer, you are a SME on your team and act as a subject matter expert for one or more services. You are viewed as a support leader throughout the larger organization and are regularly engaged to work on cross-team planning. You lead large multi-team projects and resolve the most complex support issues. You understand the business impact of support decisions. You drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You participate in design reviews to identify and mitigate support risks. You work closely with development and QA teams to improve the change management life-cycle. You deep dive into automation issues to identify problems and work with engineering teams to resolve issues impacting fleet performance and availability. You develop automation tools to assist with daily systems administration tasks. You ll be considered a subject matter expert capable of root causing all platform issues. You design and develop complex high performing scripts and applications. - 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems


Employment Type: Full Time, Permanent

Read full job description

Prepare for Support Engineer 3 roles with real interview advice

Top Amazon Support Engineer 3 Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the ... read more
Q2. Minimum Number of Platforms Needed Problem Statement You are given the arrival and departure times of N trains at a railway station for a p ... read more
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What people at Amazon are saying

3.1
 Rating based on 3 Support Engineer 3 reviews

Likes

Skill development , no work pressure

  • Salary - Good
  • +3 more
Dislikes

Job security, no promotions

  • Job security - Bad
  • +1 more
Read 3 Support Engineer 3 reviews

Support Engineer 3 salary at Amazon

reported by 29 employees with 1-8 years exp.
₹11 L/yr - ₹24 L/yr
30% more than the average Support Engineer 3 Salary in India
View more details

What Amazon employees are saying about work life

based on 25.2k employees
62%
53%
69%
77%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Amazon Benefits

Submitted by Company
Healthcare & Financial Benefits
Parental Leave & PTO
Professional Development
Employee Assistance Program (EAP)
Submitted by Employees
Work From Home
Job Training
Health Insurance
Free Transport
Cafeteria
Soft Skill Training +6 more
View more benefits

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Amazon Chennai Office Location

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Chennai Office
40,3rd Floor, SP Infocity M G R Salai, Perungudi Kandanchavady, Chennai Chennai
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