Service Reliability Engineer 3

Build, maintain and support windows based servers and server farms, Microsoft Clusters, DNS solutions and Active directory based domains according to internal and external customer requirements and relevant operational principles with the focus on operability, stability, high availability, performance, scalability and compliancy.
Investigate, debug and solve windows Operating System, clustering or Active Directory incidents.
Install relevant software products as required
Assist more junior members as well as application experts of the team where appropriate
Automate tasks where appropriate with according to scripts and other tools
Lead small internal and external projects related to OS, AD or clustering.
Evaluate and integrate new technologies and components into our existing system with focus on operability, stability, high availability, performance, scalability and compliancy.
Provide documentation and guidance to 1st and 2nd level support
Provide technological and operational consultancy to other stakeholders
Conduct validation of new OS versions in close collaboration with the application team
Act as primary technical interface to vendors
Actively contribute to the improvement of the team s value proposition around stability agility, cost and security.
Analyse and update the servers where needed to keep them secure and compliant with any relevant security standards

Skills
Excellent knowledge of 2019 and associated platform(s) and/or tools
Good knowledge and experience in Active directory forest and multiple domain trusts
Good knowledge in Microsoft clustering
Good knowledge in Powershell Scripting, GPO maintenance, DFS servers and Antivirus software
Knowledge and experience in scripting (e. g. Powershell, python)
Experience in DHCP and DNS
Understanding of basic network concepts (e. g. communication, 7-layer OSI, routing, firewalls, TCP/UDP, TCP handshake)
Knowledge of Storage technologies, virtualisation like VMware, MSSQL and Citrix
Excellent debugging and problem analysis skills
Acknowledged expert in their field
Strong grasp of automation tools
Strong focus on business outcomes
Ability to use and adapt a new technologies and tools (e. g. Puppet, Ansible, IAAS, PAAS, Jenkins, Terraform)
Experience with systems, data stores and IT operations
Comfort with collaboration, open communication and reaching across functional borders

Diversity & Inclusion