Altimetrik - Site Reliability Engineer (3-6 yrs)

SRE Engineer / Senior SRE Engineer :

Around 3-6 years of SRE hands on exposure with Alerting Techniques, Datadog Monitoring, Incident Management, Application Support and Automation

Roles and Responsibilities :

- InDepth Understanding on SLO based Burn Rate Alerting, Anomaly detection, Datadog Watchdog, or any other Alerting Techniques.

- Hands-on experience with Datadog, including the ability to create custom alerts and dashboards.

- Proficient in utilizing Datadog for comprehensive monitoring and analysis.

- Extensive experience in working on Payment Monitoring for Multiple Services.

- Perform triage steps effectively to identify and address issues promptly.

- Experience in Alert Noise Reduction techniques for efficient and streamlined monitoring.

- Proven record of accomplishment in Incident Management, with the ability to handle incidents from identification to resolution.

- Collaborate with different Dev Teams for reporting incidents and follow up on the resolution.

- Conduct thorough incident analysis to identify root causes and implement preventive measures.

- Demonstrate the ability to perform automation using Java or Python. Able to raise PR to create Alert or Fine Tune Alerts.

- Automate manual processes to eliminate toil and enhance operational efficiency.

- Must be flexible and comfortable working on rotational shifts from the office (NO work from home)

Qualifications :

- Bachelor's degree in computer science, Information Technology, or related field.

- Proven experience in a lead role with a focus on Datadog, Monitoring, and Incident Analysis.

- Strong programming skills, particularly in Java or Python, for automation purposes.

- Excellent communication skills and the ability to collaborate with cross-functional teams.

- Previous experience working in a high-pressure environment with a commitment to meeting deadlines.

- Relevant certifications in Datadog, Grafana & Prometheus or Incident Management will be a plus.