Technical Support Voice Process- Only Immediate Joiners Apply!

Job Description: Technical Support Voice Process Alldigi Tech Limited

Location: 46C, Velachery, Near Prashanth Hospital, Velachery, Chennai.

Job Type: Full-time

Shift: Rotational Day Shift (10 AM 7 PM or 11 AM 8 PM)

Week Off: Rotational

Job Role:

We are hiring for a Technical Support Voice Process at Alldigi Tech Limited. As a Technical Support Associate, you will handle technical customer queries and provide solutions via voice and chat support (semi-voice process).

Responsibilities:

• Respond to customer inquiries and troubleshoot technical issues.
• Provide clear and accurate solutions to customers via voice and chat.
• Ensure customer satisfaction by resolving queries efficiently.
• Escalate complex issues to the appropriate teams if needed.
• Maintain records of customer interactions and follow up when necessary.

Requirements:

• Freshers & Experienced candidates can apply.
• Excellent in communication skills in English & any regional language (preferred).
• Basic understanding of technical support or customer service.
• Ability to handle customer queries patiently and professionally.
• Willingness to work in rotational shifts and week-offs.
• Salary:
• Based on experience and managerial interview performance.

If youre interested, apply now and join our team at Alldigi Tech Limited !!!